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Q. "After
soft reset, the program icons referring to SD-card are not
recognised ( I see a white square instead of the
usual icon in Start menu. In
the File manager I see an 'SD-MMcard' and 'SD-MMcard2'
A.
The symptom described in is caused by the memory card not
being read fast enough, so the
O/S assumes its not there. This
is not due to the speed of the
memory card. You may have opted to save email attachments
to the
card. We suggest you disable that option,
remove the card, delete the
"SD-MMcard2" folder and soft reset. Then re-insert
your card and it will be seen as
SD-MMcard once more.
Your attachments will be saved to the internal memory.
Q. "Dear LooXuser, my
alarms don't seem to repeat and there is no repeat tickbox in
sound options?"
A.
Regrettably and annoyingly, Microsoft decided to
remove this feature for PocketPC 2002. The ability to
have a single alarm for each day of the week remains however
within the "Clock" application. There are a
number of third party software packages to overcome this, but
they have to run in the background at all times. We much
prefer the use of extended alarm sounds which can be easily
transferred to your LOOX and then you can select which one you
like in the "Reminders" setup. Anyone wishing to
obtain the files need only send a request to LooXuser
(following the contact link at the foot of the page) and we
will email you them, with installation instructions.
Q. "LooXuser, I cannot get my LOOX
to synchronise with my PC"
A. This has got to
be the number one problem in the PocketPC and Activesync.
As there appears to be no single solution, we will be bringing
a dedicated page for this problem soon. The first thing
to try, however, is a re-install of the latest build of
Activesync; You can download the latest version by following
the link on our Home page...
Remember however to have your LOOX and
cradle unplugged during the install process until prompted.
Also remove your LOOX from the cradle when starting and
shutting down your PC. Other Activesync help can be
obtained by following this
link.
Q. "May I recommend you add a
"Home" button to your top navigation bar"
A. You may, good idea!
We will add it to all sub pages soon.
Q. "Hello LooXuser.com, I
notice your site talks of replacement batteries for the Loox,
can you tell me more?"
A. We have been looking
at the possibility of replacement cells which users can
replace themselves when the warranty expires. As the
warranty is a welcome two years, we have slowed pace in this
area until such times as this becomes an issue (if it ever
does!). That said it has been suggested to us that some
users would like a larger capacity battery internally, rather
than use Fujitsu's extended battery pack. We will be
pursuing this and will feedback as soon as we know anything.
Q. "I am thinking of buying a
foreign language Pocket LOOX, as it is cheaper, then updating
the ROM to English. Can I do this myself?"
A. The simple answer to
this it can be done but it is not recommended!. This is a permanent feature of all PocketPC's
unless you are prepared to flash the ROM in a different
language. If you really want to risk it you can
find out how by clicking
here ...
Q. "Hello, can you tell me
whether the GPRS/GSM CF solution is locked to particular mobile
phone networks?"
A. Thankfully, the
card can be used with any SIM card. You do however
need to subscribe to GPRS via your provider to take advantage
of its advanced features.
Q. "Is it possible to
connect to the internet & email via my infrared modem using
the Loox?"
A. Yes this is possible
and with IRDA mobile phones too. However this is not the
most reliable of connection options!
More Soon...
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